Careers - Utah Warriors Rugby

TICKETING

JOB TITLE: Lead Ticket Sales Representative

DEPARTMENT: Sales

REPORTS TO: Ticketing Director

The Utah Warriors are a founding member of Major League Rugby now in its sixth year of operation. With a focus on Community, Family, Tradition and Respect the Warriors are building a staff of diverse individuals who work tirelessly to bring this young franchise and brand forward as one of the most respected teams, staff and customer-facing entities in all of sports.

About the Position:The Utah Warriors are looking for a high-energy individual to focus on increasing their fan base. This person must possess a positive attitude and the ability to adjust quickly to frequent adjustments consistent with a startup franchise and league. Must be willing to step into any role or project needed and work closely with the front office and team staff to provide a fluid, enjoyable experience for all clients and fans.

Major Duties and Responsibilities:

Work primarily with individuals to provide hospitality solutions that best fit their needs
Meet effort and result criteria established by leadership
Develop relationships with previous ticket buyers, small business owners, engaged fans etc. to purchase an appropriate ticket package
Acquisition of new clientele through outbound calls, stadium meetings, out of office visits and other potential ticket holder events
Work with team to maximize results with sponsorship and ticket sales as well as service departments
Communicate progress of monthly/quarterly initiatives
Utilize home games as an ideal way to build relationships, showcase our product and provide support for all aspects of putting on a major event.
Help to grow awareness around the Utah Warriors brand through community involvement, engagement, opportunities and other team events
Assist in gameday preparation and creating fun fan experiences
Ability to work all Utah Warriors home games, possible weekends or holidays
All other duties necessary as part of a startup sports franchise and league.

Necessary Skills & Qualifications:

Bachelor’s degree
3+ years of ticket sales experience
Fundamental understanding of basic computer programs
Experience using AXS ticketing system
Tireless work ethic and ability to communicate with a diverse setting of individuals each day
Ability to present to corporate executives
Remarkable work ethic and ability to communicate with a diverse group of people
Outstanding interpersonal and time management skills
Ability to work both independently and part of a group or team
Ability to multitask in a timely manner
Ability to meet or exceed organizational goals
Ensuring prompt responses to customer issues through proper communication methods
Willing to work a flexible schedule; including weekends, home games, holidays, and other team events

Key Competencies:

Active listening skills with a strong desire to learn
Ability to follow direction
Verbal, written and digital communication
Customer service
Networking
Relationship building
Sales, presentation, and negotiation skills
Fundamental knowledge of computer systems
High energy and passion

Physical Requirements:

Standing and walking around on game days for up to 5 hours
Ability to lift up to 40 pounds occasionally

To Apply:

All interested candidates can please submit CV, cover letter and references to [email protected]. For more information on the Utah Warriors and the MLR please go to www.WarriorsRugby.com.

STREET TEAM AND EVENTS

JOB TITLE: Events Marketing Specialist

DEPARTMENT: Street Team

REPORTS TO: Events Supervisor

JOB TYPE: Part Time/Hourly

About the Position:The Utah Warriors are looking for multiple motivated and energetic Events Marketing Specialists to join the Gameday Events, Team Store and Street Marketing Teams. These specialists will help raise the creative bar of the events we attend as well as lead and inspire the team members they work with, while remaining rooted to the core values that drive us as an organization. The Events Marketing Specialists will be responsible for the execution of our various events, including gameday production, community activation events, as well as ensuring partnership marketing needs and team store and merchandising plans are appropriately facilitated around each of these events. This job is perfect for someone who loves sports, and especially rugby, and is interested in learning the sports and entertainment industry by meeting people and working with the youth in the area.

Major Duties and Responsibilities:

Support and fulfill the event set up and logistics on the day and in advance in coordination with the Street Team & Team Store Manager and Events Supervisor
Ensure event runs smoothly and is engaging
Ensure event set up and operations are run professionally
Help with client experience/answering questions if necessary
Add to the client experience by making the event tent a fun and exciting place
Setup, take down and storage of event gear
Attend/manage event booth at a variety of events throughout Utah
Transport gear to and from events
Coordinate with other related Utah Warriors staff members as needed, including the Partnerships & Events Director, Partnership Marketing Manager, Gameday Operations Manager, et al.

Necessary Skills & Qualifications:

Must be able to lift up to 50lbs regularly
Must be able to work standing and walking around for up to 12 hours
Good communication skills with clients and team members
High energy and the desire to make event fun and exciting; people person
Well organized
Ability to drive large vehicles

Key Competencies:

Active listening skills with a strong desire to learn
Ability to follow direction
Customer service
Networking
Relationship building
High energy and passion

To Apply:

All interested candidates can please submit CV, cover letter and references to [email protected]. For more information on the Utah Warriors and the MLR please go to www.WarriorsRugby.com.